We collect, store and use personal data from you as a visitor and customer. In cases where consent is required, you are given the opportunity to withdraw consent. All information is sent, stored and processed in a secure manner and is not disclosed to third parties, if this is not necessary for the operation of our services or if this is not considered as secure as in our internal systems. You have the right to access the information we have stored about you, and have the right to delete/correct data that is not necessary for us to comply with our obligations in accordance with applicable legislation or operation of our services.
Knut Erik Production AS (hereinafter referred to as the Data Controller)
Phone: +47 995 41 277
Phone: +47 995 41 277
What kind of personal data is processed
Personal data is collected when it is necessary for us to be able to perform the tasks and services we are required to do in accordance with the law and/or agreement. Information can be registered and stored when you register on the website or are in contact with sales and support via e-mail and chat, or when you use our services.
Information we process may include: name, address, e-mail, telephone number. For some of our services, it may be necessary to process other types of personal data. In that case, this will be stated in the terms and conditions for the individual service.
Collection of data from third parties
Your data can in certain cases be supplemented by information from third parties. This can e.g. be searches in public registers, such as brreg.no or publicly available data from telephone directory services. If other data is to be obtained, specific consent will be requested for this.
Use of personal data
Processing personal data is necessary for us to be able to fulfill our contractual obligations and serve you as a customer. Personal data can also be used for the following purposes: Sales, contact with customer service, marketing, information, bookkeeping.
Storage and deletion
The controller takes digital security seriously. Your information is stored in our online shop platform provided by KomplettNettbutikk.no, as well as with our IT suppliers who are necessary to run our services. All storage is controlled by strict security procedures. All exchanges of personal data are sent encrypted over SSL.
We delete your personal data that is no longer necessary based on the purpose for which it was stored. We store personal data in accordance with the legislation currently in force.
Communication through e-mail and SMS
As a customer, you will receive e-mail and/or SMS, e.g. related to orders you have placed, tracking number, forgotten password, information about your customer relationship, etc. This is defined as legitimate interest and consent will not be requested.
We also use e-mail for marketing and communication. As a customer of the Data Controller, you will receive newsletters at regular intervals, especially if you have given active consent to it. It is possible to unsubscribe from the newsletter by clicking on the unsubscribe link in the e-mails.
Disclosure of personal data
If there is a statutory obligation to provide information to public authorities, the relevant personal data will be handed over in accordance with the authorities' requirements. Under no circumstances will your personal data be transferred without the necessary agreements having been entered into to ensure that your rights are safeguarded.
Cookies and analysis tools
The controller uses various analysis tools and stores cookies for this website. Cookies are small text files that our websites store on your computer, so that we can recognize you as a user and provide you with customized content and services when you visit our websites. The information cookies do not contain personal data.
When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while permanent cookies can remain on your computer for up to one year.
The following cookies are used in our services:
Net's easy payment solution
When you use Nets easy's payment solution in the shopping basket, cookies from Nets are set. You can find more information about these at: https://cdn.dibspayment.com/terms/easy/terms_of_use.pdf
We use this information to understand how visitors experience the website and to improve and further develop our online store.
You can prevent the information registered in the cookies (incl. the IP address) from being transferred to and processed by Google by downloading and installing a plugin that you can find at this link: http://tools.google.com/dlpage/gaoptout ?hl=no. Alternatively, you can click on this link to prevent Google Analytics from recording activity on this website in the future. An opt-out cookie is then placed on your computer/device. If you delete your cookies, you must click here again.
We use the Facebook Conversion Tracking Pixel to track and improve our marketing campaigns on Facebook. Read more about advertisements on Facebook and how you can adjust your personal settings on Facebook yourself.
Vi kjører annonse kampanjer gjennom Google sin plattform. Vi bruker informasjonskapsler slik at du kan få opp annonser basert på ditt besøksmønster. Du kan lese mer om det her: https://policies.google.com/technologies/ads?hl=no
Note that no personal information is shared, and it is possible to opt out of this tracking, see "Do Not Track" below. If you do not agree to the storage of these cookies, you must deactivate the function through the settings in your browser.
If you activate the Do Not Track function in your browser, we will do our best to turn off all tracking of your visit to our pages. For more information on Do Not Track, see http://donottrack.us/
Inspection and correction
You have a right to access the information registered about you. Access can also be obtained by sending an inquiry to the data protection officer with the contact information at the top of this declaration. If the registered information is not correct or is incomplete, you can demand that the information be corrected in accordance with the Personal Data Act.
If you have objections with regard to our processing of privacy, you also have the opportunity to complain to the Norwegian Data Protection Authority.